{"id":1021,"date":"2025-10-11T09:55:12","date_gmt":"2025-10-11T09:55:12","guid":{"rendered":"https:\/\/nordic-collagen.com\/rueckerstattungs-und-rueckgaberichtlinien\/"},"modified":"2025-11-18T11:23:10","modified_gmt":"2025-11-18T11:23:10","slug":"rueckerstattungs-und-rueckgaberichtlinien","status":"publish","type":"page","link":"https:\/\/nordic-collagen.com\/de\/rueckerstattungs-und-rueckgaberichtlinien\/","title":{"rendered":"R\u00fcckerstattungs- und R\u00fcckgaberichtlinien"},"content":{"rendered":"<style>.elementor-1021 .elementor-element.elementor-element-211d06d1{--display:flex;--justify-content:flex-end;--align-items:center;--container-widget-width:calc( ( 1 - var( --container-widget-flex-grow ) ) * 100% );--gap:48px 48px;--row-gap:48px;--column-gap:48px;--padding-top:368px;--padding-bottom:48px;--padding-left:16px;--padding-right:16px;}.elementor-1021 .elementor-element.elementor-element-49142a9e{--display:flex;--flex-direction:column;--container-widget-width:calc( ( 1 - var( 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);max-width:100%;}.elementor-1021 .elementor-element.elementor-element-9cd597f{padding:0px 0px 0px 0px;--container-widget-width:100%;--container-widget-flex-grow:0;width:var( --container-widget-width, 100% );max-width:100%;}.elementor-1021 .elementor-element.elementor-element-77b7590d img{height:320px;}.elementor-1021 .elementor-element.elementor-element-2a6d3a08 img{height:320px;}.elementor-1021 .elementor-element.elementor-element-64761d01 img{height:320px;}.elementor-1021 .elementor-element.elementor-element-24e33ee2 img{height:320px;}}<\/style>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1021\" class=\"elementor elementor-1021 elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-211d06d1 e-con-full e-flex e-con e-parent\" data-id=\"211d06d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:986,&quot;url&quot;:&quot;https:\\\/\\\/nordic-collagen.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Nordic-hero-slider-01.jpg&quot;},{&quot;id&quot;:987,&quot;url&quot;:&quot;https:\\\/\\\/nordic-collagen.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Nordic-hero-slider-02.jpg&quot;},{&quot;id&quot;:988,&quot;url&quot;:&quot;https:\\\/\\\/nordic-collagen.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Nordic-hero-slider-03.jpg&quot;},{&quot;id&quot;:989,&quot;url&quot;:&quot;https:\\\/\\\/nordic-collagen.com\\\/wp-content\\\/uploads\\\/2025\\\/10\\\/Nordic-hero-slider-04.jpg&quot;}],&quot;background_slideshow_slide_duration&quot;:3000,&quot;background_slideshow_lazyload&quot;:&quot;yes&quot;,&quot;background_slideshow_ken_burns&quot;:&quot;yes&quot;,&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500,&quot;background_slideshow_ken_burns_zoom_direction&quot;:&quot;in&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49142a9e e-flex e-con-boxed e-con e-parent\" data-id=\"49142a9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31632c4a elementor-widget elementor-widget-image\" data-id=\"31632c4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/nordic-collagen.com\/wp-content\/uploads\/elementor\/thumbs\/Asset-1logo-02-rd5cx3747ztfw0kvens5yhlu8eezy2hp2tckjr6ghs.png\" title=\"Asset 1logo 02\" alt=\"Asset 1logo 02\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-124ddfbf elementor-widget elementor-widget-elementskit-heading\" data-id=\"124ddfbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper center   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \">R\u00dcCKERSTATTUNGS- &amp; R\u00dcCKGABERICHTLINIEN<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>(minimale EU-konforme Version)<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3047fa43 e-con-full e-flex e-con e-child\" data-id=\"3047fa43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62e0ed1c elementor-widget__width-initial elementor-widget elementor-widget-elementskit-faq\" data-id=\"62e0ed1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-933ec5b\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">1. Right of Withdrawal (14 Days)<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                You have the right to withdraw from your purchase within 14 days without providing any reason.\nThe withdrawal period starts on the day you receive your order.\nTo request a return, contact us at: info@nordic-collagen.com\n            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-b2cc0e1\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">2. Conditions for Returning Products<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                To be eligible for a return:\n- Products must be unused, unopened, and in original packaging\n- Products must be returned within 14 days after informing us\n- Opened food supplements cannot be returned for hygiene and safety reasons\nReturn shipping costs are the responsibility of the customer.\nCash-on-delivery returns are not accepted.\n            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-83f844a\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">3. Refunds<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Once we receive and inspect the returned goods, we will process your refund within 14 days.\nRefunds are issued to the same payment method used for the purchase (PayPal or bank account).\nPromotional codes, discounts, and vouchers are not refundable.\n            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cd597f elementor-widget__width-initial elementor-widget elementor-widget-elementskit-faq\" data-id=\"9cd597f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-faq.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n                <div class=\"elementskit-single-faq elementor-repeater-item-933ec5b\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">4. Damaged or Missing Items<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                If your package arrives damaged, opened, or with missing items, you must report this directly to the courier on the day of delivery.\nPlease keep the package in the same condition as received.\n            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-b2cc0e1\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">5. Order Cancellation<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Orders can be cancelled before they are shipped.\nOnce the order is shipped, cancellation is no longer possible, but you may use the 14-day withdrawal right.\n            <\/div>\n        <\/div>\n                <div class=\"elementskit-single-faq elementor-repeater-item-83f844a\">\n            <div class=\"elementskit-faq-header\">\n                <h2 class=\"elementskit-faq-title\">6. How to Return a Product<\/h2>\n            <\/div>\n            <div class=\"elementskit-faq-body\">\n                Send your return request to: info@nordic-collagen.com\nYou will receive return instructions, including the return address and required steps.            <\/div>\n        <\/div>\n                \n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-577482e3 e-con-full e-flex e-con e-parent\" data-id=\"577482e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5a34bd90 e-con-full e-flex e-con e-child\" data-id=\"5a34bd90\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33223f14 elementor-widget elementor-widget-image\" data-id=\"33223f14\" data-element_type=\"widget\" data-e-type=\"widget\" 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Right of Withdrawal (14 Days) You have the right to withdraw from your purchase within 14 days without providing any reason. The withdrawal period starts on the day you receive your order. To request a return, contact us at: info@nordic-collagen.com 2. Conditions for Returning Products To be eligible [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1021","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00fcckerstattungs- und R\u00fcckgaberichtlinien - Nordic Collagen<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nordic-collagen.com\/de\/rueckerstattungs-und-rueckgaberichtlinien\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00fcckerstattungs- und R\u00fcckgaberichtlinien - Nordic Collagen\" \/>\n<meta property=\"og:description\" content=\"R\u00dcCKERSTATTUNGS- &amp; R\u00dcCKGABERICHTLINIEN (minimale EU-konforme Version) 1. 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