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Datenschutzerklärung

(minimale DSGVO-konforme Version)

(Nordic Collagen / e-Natura 75 d.o.o.)

1. Data Controller

The controller responsible for your personal data is: e-Natura 75 d.o.o. Trondheimska 27, 21000 Split, Croatia VAT: HR42676774884 Email: info@nordic-collagen.com

2. Personal Data We Collect

We collect and process the following categories of personal data: - Name and surname - Billing and shipping address - Email address - Phone number - Order and payment details (no card numbers stored) - IP address and technical data (cookies)

3. Purpose and Legal Basis of Processing

We process your personal data for the following purposes: A) Order processing and delivery (performance of contract) B) Legal and accounting obligations (legal obligation) C) Customer support and fraud prevention (legitimate interest) D) Marketing communication (consent)

4. Data Sharing

Your data is shared only with GDPR-compliant partners: - Delivery companies (DPD, GLS, BRT) - Payment processors (PayPal, card processors) - IT/hosting providers

5. Data Retention

- Order data: 10 years - Customer account: until deletion - Newsletter: until unsubscribed - Cookies: based on settings

6. Your GDPR Rights

You have the right to: - Access your data - Correct your data - Request deletion - Request portability - Restrict processing - Withdraw consent - File a complaint Contact: info@nordic-collagen.com

7. Security

We use SSL encryption and secure servers to protect your personal data.

8. Cookies

Our website uses cookies for functionality, analytics, and marketing. See Cookie Policy.

9. Changes to This Policy

Updates will be published on this page. Contact for GDPR requests: info@nordic-collagen.com

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